RETURN AND EXCHANGE

Dear hangroar.co Customer,

Our company is pleased to offer easy return options beyond the legal processes in order to maximize customer satisfaction. As part of our customer-oriented approach, please carefully review our return policy below: 

Our Communication Channels:

Our experienced and specialized team is always ready to communicate with you. In case of any questions, complaints or needs, you can contact us at info@hangroar.com or +90 850 309 49 90 Whatsapp.

Return Process:

If you are not satisfied with the products you have purchased for any reason, you can return your order within 14 days of receipt. Please pack the product you are returning in its original packaging, complete and in a saleable condition. Also, please fill in the return section on the invoice you received and send the product with us.

Things to Consider: 

When shipping the returned products, take care not to damage them by packing carefully.

Sharing your cargo tracking number with us is important for us to ensure the follow-up of the process.

Damage and Loss Responsibility:  

Hangroar cannot be held responsible for any damage or loss incurred during the return process.

Return Approval and Refund:

Once the returned products have been inspected by us, we will process the refund within 1-3 business days.

Policy Compliance Criteria:

Please note that your return process